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Warranty

The SNC Manufacturing quality management system conforms to ISO 9001

SNC Quality Statement

SNC Manufacturing Co., Inc. is dedicated to quality in its corporate activity. Our commitment to quality and the continuous improvement of product, services and processes enables us to be responsive to customer expectations.

SNC applies Total Quality Improvement by progressive elimination of waste in all activities. We will continue to apply the prevention system approach to improve quality, productivity, customer satisfaction, competitive market position and employee job security.

SNC Warranty

1. Limited Warranty:

SNC MANUFACTURING CO., INC., (“SNC”) warrants its products to the original purchaser for all new SNC branded Transformers, Restore-Lite, Lyte Lynx, and Quiet-Tel products (collectively, “Equipment”), [and all new replacement parts (“Parts”)] to be free from defects in material and workmanship under normal use and service for a period as specified below.  All such products manufactured by us shall be of first-class materials and workmanship, made in conformance to standard practices and, where applicable, Buyer’s specifications. The term of SNC’s obligation under this limited warranty shall be limited as follows:

• Transformers – three (3) years after the sale date.
• Restore-Lite – one (1) year after the sale date.
• Lyte Lynx – five (5) years after the sale date.
• Quiet-Tel – three (3) years after the sale date.
• Product Accessories – 90 Days after sale date.

SNC makes no warranty whatsoever as to: a) Failure or damage due to a purchaser’s negligence, accidents, abuse, improper installation, improper operation, or abnormal conditions of temperature, moisture, dirt or other general design parameters; b) Equipment which has in any way been readjusted, altered or repaired without our written consent;  c) Expenses incurred by purchaser in any attempt to correct or repair any alleged defect without our written consent; d) products manufactured to incomplete or inaccurate specifications.

SNC’s obligation under this limited warranty is further limited to the repair or replacement of the Equipment or Parts, free of charge, F.O.B. SNC’s designated facility.  SNC shall have the sole discretion to determine whether any Equipment and Parts presented to them under this limited warranty are defective and whether the same shall be repaired or replaced.  All transportation charges and duties shall be borne by the purchaser. 

This limited warranty shall be the limit of SNC’s liability for any breach of warranty.  Purchaser must notify SNC by registered mail or certified mail, return receipt requested, of a breach of warranty within thirty (30) days after the discovery thereof, but no later than the warranty period, time being of the essence.  No allowance shall be granted for any alterations made to the Equipment or Parts by the purchaser without SNC’s prior, written consent. SNC shall have the discretion to require that the purchaser return to SNC any and all defective Equipment and Parts, or portions thereof.  However, no Equipment or Parts shall be returned to SNC for repair or replacement without SNC’s prior written authorization.  The determination by SNC not to require the return of defective Equipment or Parts shall not be deemed to constitute a waiver of other terms of this limited warranty or its right to enforce all the terms of this limited warranty thereafter.

SNC does not warrant that the Equipment or Parts shall meet the requirements of any safety code of any state, municipality or other jurisdiction.  Purchaser assumes all risk and liability whatsoever resulting from the use of the Equipment and Parts, whether used singly or in combination with other machines or apparatus. 

This limited warranty shall not apply to persons or parties other than the original purchaser of the Equipment or Parts.  This warranty shall not apply to any Equipment or Parts, which have been altered or repaired without SNC’s written consent, outside SNC’s designated facility or altered in any way so as in the judgment of SNC to affect adversely the stability or reliability of the Equipment or Parts.  This limited warranty shall not apply to Equipment or Parts in which parts from a manufacturer other than SNC have been incorporated.  Further, this warranty shall not apply to Equipment or Parts that have been subjected to misuse, negligence, have not been operated in accordance with SNC’s printed instructions, have not been utilized for their normal use or have been operated under conditions more severe than, or otherwise exceeding, those set forth in the specifications for the Equipment or Part. 

2. Disclaimers of Warranties:

THIS WARRANTY IS EXPRESLY IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILTIY AND FITNESS FOR USE AND ALL OTHER OBLIGATIONS OR LIABILTIIES ON SNC’S PART.  SNC NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR SNC ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THE EQUIPMENT OR PARTS.  THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND PURCHASER HEREBY WAIVES ALL OTHER REMEDIES, WARRANTIES, GUARANTEES OR LIABILITIES, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE (INCLUDING WITHOUT LIMITATION ANY OBLIGATIONS OF SNC WITH RESPECT TO FITNESS, MERCHANTABILITY, INCIDENTAL DAMAGES AND CONSEQUENTIAL DAMAGES) OR WHETHER OR NOT OCCASIONED BY SNC’S NEGLIGENCE.  THIS WARRANTY SHALL NOT BE EXTENDED, ALTERED OR VARIED EXCEPT UPON THE PRIOR WRITTEN INSTRUMENT SIGNED BY SNC.

3. Buyer’s Remedies:

If the product fails to conform to the warranties set forth in paragraph 1 and such nonconformity is not due to misuse or improper maintenance, Buyer shall notify SNC and shall make the product available for inspection by SNC or its designated agent. At the request of SNC any defective part shall be returned to SNC for examination, with transportation charges prepaid and assumed by Buyer. Within a reasonable time SNC shall provide, at its option, with respect to a product which fails to conform to our Warranty either: (a) repair or replacement of such nonconforming or defective product; or (b) full refund of its purchase. Repair or replacement shall be made only by a facility approved in advance by SNC. THIS REMEDY SHALL BE THE EXCLUSIVE AND SOLE REMEDY FOR ANY BREACH OF WARRANTY.

4. Exclusion of Consequential and Incidental Damages.

IN NO EVENT SHALL SNC BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM NONDELIVERY OR FROM THE USE, MISUSE OR INABILITY TO USE THE PRODUCT OR FROM DEFECTS IN THE PRODUCT OR FROM THE NEGLIGENCE OF SNC OR FROM TORT. This exclusion applies regardless of whether such damages are sought for breach of warranty, breach of contract, negligence or strict liability in tort or under any other legal theory.

5. Warranty Service.

For warranty service, purchaser shall contact the distributor from which the Equipment or Part was originally purchased.  If purchaser is unable to contact an SNC distributor, purchaser shall contact SNC directly at:

SNC Manufacturing Co., Inc.
101 West Waukau Ave.
Oshkosh, WI  54902-7209
(800) 558-3325